ACORD Loss Run Request Form

What is the ACORD 35?

The ACORD 35 (Agency Record of Loss Runs) is a standardized form published by ACORD (Association for Cooperative Operations Research and Development). It provides a consistent format for requesting claims history from insurance carriers.

The form captures the same information you'd include in a free-form request letter — named insured, policy number, policy period, and requesting agent details — but in a structured layout that some carriers' claims departments prefer for processing.

When carriers require ACORD 35

Most carriers accept either format. However, some situations where the ACORD 35 is required or preferred:

• Carrier policy — A few carriers (particularly some regionals) have formal policies requiring ACORD forms for all agent requests
• Surplus lines — Some E&S carriers and MGAs prefer ACORD forms for audit and compliance tracking
• Batch requests — When requesting loss runs for multiple policies at once, the structured format is easier for claims departments to process

When in doubt, a free-form letter works for the majority of carriers. Check our carrier directory for each carrier's accepted formats.

ACORD 35 vs. free-form letter

	ACORD 35	Free-form letter
Accepted by most carriers	Yes	Yes
Filling speed	Slower (form fields)	Faster (especially with a generator)
Customizable	No	Yes — add notes, special instructions
Required by some carriers	Occasionally	N/A
Best for	Batch requests, compliance-heavy carriers	Day-to-day individual requests

How to fill out the ACORD 35

The form has these key sections:

1. Producer information — Your agency name, address, phone, and contact person
2. Company/carrier — The carrier you're requesting loss runs from
3. Named insured — As it appears on the policy
4. Policy number — Current policy number
5. Policy period — Effective and expiration dates
6. Type of insurance — Check the applicable lines of business
7. Valuation date — Typically "current" or the date through which you want claims valued
8. Remarks — Any special instructions (e.g., "Please include all prior policy numbers" or "Need 5-year history")

Where to get the ACORD 35 template

The ACORD 35 form is copyrighted by ACORD and cannot be redistributed. You can obtain it from:

• ACORD.org — requires an ACORD account (free for member agencies)
• Your AMS — most agency management systems (Applied, Vertafore, HawkSoft) include ACORD forms as pre-loaded templates
• Your carrier portal — some carrier agent portals provide blank ACORD forms for download

Carrier-specific notes

Here's a quick reference for common carriers and their preferred format:

• The Hartford — Accepts free-form letters and ACORD. View details
• Travelers — Accepts both; portal download available for most lines
• CNA — Accepts both; recommends portal for fastest turnaround

Browse the full carrier directory for accepted formats by carrier.